Is there anyway to prevent Boot Loop on a A1-810?

WasteLandSavage

Hello again:

 

I talked to Customer Support today via Chat to find out how the repairs were coming along on my A1-810.

And was told according to her records it was under repair, So hopefully it will at least be on it's way back to me by the end of the week.

 

My question here is in the title.

Is there anyway to prevent the dreaded Boot Loop in these puppies?

Besides a firmware upgrade from Acer?

 

I have read on another forum one way is to not install any application that has to write to the system.

While I know a lot write to the system many do not.

 

I've read that others have had problems with Boot Loop after a simple update of some various application that they on their tablet, That ran fine for quite awhile until an update.

 

Any Ideas I'd be grateful, Because I don't want to go through this again if I can help it.

Having to drop $20 to send it back to Temple, TX once a month can fet quite expensive to say the least.

 

Thanks again: Ricky

roadwarrior796

Given Acer's reluctance to release a ROM of the firmware and OS on their website, unlike many of the manufacturers of so called cheap Chines tablets, I'd say the best way to avoid the bootloop is not to buy Acer. Gives me no pleasure to say that as I've been buying their laptops for years and have recommended them time without number. Last year I rescued a cheap Ployer Momo tablet by flashing the firmware using a laptop, Versus and Sumvision also host the image for their tablet OS on their websites and it's a relatively simple job to reflash but your need the image and Acer should supply it. Last year I bought the A1-810, if it bootloops it will be my last Acer purchase, I can't understand Acer's reluctance to deal with this problem, there is so much competition in the tablet market Acer need to step up to the mark and support their customers.

roadwarrior796

Given Acer's reluctance to release a ROM of the firmware and OS on their website, unlike many of the manufacturers of so called cheap Chines tablets, I'd say the best way to avoid the bootloop is not to buy Acer. Gives me no pleasure to say that as I've been buying their laptops for years and have recommended them time without number. Last year I rescued a cheap Ployer Momo tablet by flashing the firmware using a laptop, Versus and Sumvision also host the image for their tablet OS on their websites and it's a relatively simple job to reflash but your need the image and Acer should supply it. Last year I bought the A1-810, if it bootloops it will be my last Acer purchase, I can't understand Acer's reluctance to deal with this problem, there is so much competition in the tablet market Acer need to step up to the mark and support their customers.

WasteLandSavage

I don't know if thisn will or does amount to a hill of beans when it comes to the Boot Loop Problem or not, But this is what I found out about my A1-810's service.

 

I just got done with Chatting with Customer Support about why it was taking so long for my tablet to be sent back from Texas to me?

And the agent that I was talking to had told me that even though the average turn around time is 2-3 business days.

I could expect 7-10m business days because they were waiting for parts.

 

I asked what parts and he/she told me that the onboard SSD had went bad, so they had to order a new one.

And I know that the way these are made that the SSD is mounted on the Mobo and not seperate.

 

Which makes since because we all know that if a HDD/SSD is bad and it does not click just right the OS isn't going to bootup properly.

So this may not be a total software problem as we are all thinking it has been.

 

Does this release Acer of needing to provide better access to the customer the ROM software itself?
NO!

As making this avalible allows the community to possibly fix it on their own, Which can be very benificial to all parties involved, If we have a Hardware/Software Mfg that is reluctent in providing updates.

 

Now as for putting out a bunch of tablets that may have bad hardware in/on them.

YES we all know it SUCKS let's face it.

But just like GM/FORD/TOYOTA etc.

From time to time they all end up with having to recall badly made parts/cars/trucks.

 

But from what I see as long as they fix it what's the Big Deal?

And not try to blame the customer for it.

 

Now as for if these problems don't show up during the warranty period that's the breaks.

Problems usually do show up within the first year of use, But for those that don't that's the beauty of Extended Warranties.

And let's face it if it last for 3-4 years your in the market for a new one anyways.

So it's not going to really matter in the long run.