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Live chat

Does anyone know when live chat is available? Every time I've checked, no-one is available. Should it be standard business hours for your location? If I do manage to get on to chat, has anyone had their problem solved?

Cheers

Peter 

Answers

  • SharanjiSharanji Posts: 1,373ACE Pioneer

    hi...

     

     

    If you have a unit from US or Canada, you may live chat with an Acer technician to resolve the issue.
    Chat support is available daily: 5AM to 2AM CST
    If you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support
  • alandpetealandpete Posts: 19Member

    Thanks Sharanji

     

    Oh well, I'm in Australia, so no chat for me.  I'll wait and see if Acer responds to my technical support question...

     

    Pete

  • SharanjiSharanji Posts: 1,373ACE Pioneer

    hi...

     

    The Acer Australia has chat support : http://www.acer.com.au/ac/en/AU/content/service

    You may check the above weblink for chat support.

  • alandpetealandpete Posts: 19Member

    Thnaks again Sharanji

     

    Sadly the tablet is beyond chat support and is waiting for a courier to take it back for repair

     

    cheers

     

    peter 

  • parabonbonparabonbon Posts: 1Member

    Hello im in the usa and have some tech problems I need help with...actually password issues and need to know ho to restore pc to fctory settings

  • Jacymar08Jacymar08 Posts: 1Member

    Mi internet no me deja descargar nada. Q hago???

  • kerimkerim Posts: 1Member

    hello ! 

    im form bonisa Smiley Very Happy

    windows 7 home premium 64-bit

    when  i format my notebook and write product key he sys invalid key.Pls help me! i will send picture, microsoft picture behind notebook and SSNID! 

    i install windows 7 home premium sp1

    my SSNID:03108253616

    ACER ASPIRE 5742 

    pls acer company i was spend my problem my e-mail: kerim_lews@hotmail.com

    and write key pls acer company verify my key and send me valid key on my e-mail.

    i cant repair this ,last my windows 7 home premium OA is been geniune im try install ty. format notebok with windows 7 home premium 64 bit SP1 and write that key .Notebok ejects window "Invalid serial key....." pls HELP ME!!!!!

     

  • jacobdavis282jacobdavis282 Posts: 1Member
    Hello my table charging port is fride and I was asking if there was a way to charge it with out a charging pad ???
  • arfatahmadarfatahmad Posts: 1Member

    my acer aspire laptop CAPS LOCK buttom creating problm..it always stuck..sometimes it works and sometimes not. sometimes it work with S leter on keyboard. whenver i restart it always turned ON and button didnt work.

    its virtual keyboard is also not working..

    plz help meeeee...

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