Warranty on a Refurbished DA220HQL

hifiguy2k2
hifiguy2k2 Member Posts: 1 New User

I have a factory refurbished DA220HQL all in one.  The blue light comes on and there is nothing on the screen.  If you bump the bottom of the casing the screen flashes so something isn't connected fully.  I called Acer about this and was instructed that Acer doesn't facilitate the warranty on refurbished items.  The rep (who I couldn't understand very well) gave me a phone number and said I needed to call them to get warranty.  The number was disconnected.  Now when I call back I am routed to an out of warranty department based on the serial number and I can't get any help.  This item is new out of the box and I don't want to pay for a repair.  Any ideas?

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hi hifiguy2k2

     

    Best thing to do, is to contact the store you bought it from. They may have engineers or a contract with a company who would repair your refurbished PC for you!

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