Acer liquid e2 battery level indication

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WDPE
WDPE Member Posts: 8 New User
My e2 had recently been having problems indicating battery level. Even if I charge it completely, it indicates it only has 6 or 14 (or any other low percentage) % power. It is however actually charged, so the power level will drop to a certain point, then stay there for hours until the battery actually reaches that point and then indicate the correct level... until I charge it again. I tried a 3rd party app for battery level and it also gave a faulty indication. Anyone else have this problem? Is it software or hardware?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Try this:
    Take off battery for a minute
    Put battery back and charge it without turn it ON

    Wait until the battery is full charged then power ON the E2.

    If percentage is still wrong, do a factory reset and check again, if still faulty....contact the customer care.
    I'm not an Acer employee.
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