Acer S7 391 Bluetooth mouse disconnect frequently!

lovecareshare
lovecareshare Member Posts: 2 New User

Anyway help welcome!

 

1st three occasions: The Acer service technicians came down to my house (onsite service) three saturdays in a row to try and the bluetooth mouse disconnect problem. (change mouse, update drivers, change motherboard). All did not fix the problem.

 

4th Occasion: I requested them to take back the S7 for 4 days to troubleshoot and they say they updated the drivers but still same problem.

 

5th Occasion: I ask them to collect from  my office two days ago to send back for thorough checking. And they brought a loaner  acer.

I have requested them to change to S7-392 or other ultrabook but they say they will check(does that mean no politely?).

 

It is really very embarrasing. Does anyone out there has this nightmare? It is really causing me a lot of problems as I am a IT Trainer using it for training, seminars, courseware,etc.

 

Bad publicly as it disconnect so often that my audience and students will never want a Acer ever!

 

BTW My case ID [edited for privacy]

 

deeply disaapointedSmiley Sad Bob

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