Hello,
1- On an Acer 7560 I see that windows 7 64bit sees 1.48GB of 4GB memory installed. About 2.5GB shows as hardware reserved in resource monitor. Can you tell how to fix the issue? I tried to check the bios but there was not any option related to GPU shared memory etc. which I thought would be the reason at first.
2- The bios upgrade pages show the newest bios is v1.07 for this model. But when I start the upgrade program it shows the installed bios version as v2.04. I checked Acer site and it appears v2.04 was probably for model 7535 (which apperas to be an older model of similar laptop). However I am sure that I have 7560. So whats the deal with the strange numbering? is v1.07 wrong bios somehow?
3- The device is under warranty and I tried to create a support request at support pages. However the US pages does not recognize SNID or S/N and I tried several different country pages in europe and there was always some strange problem.
https://customercare.acer-euro.com/customercare/ProblemFacing.aspx ->
Nearly all country pages do not accept any purchase date and say please enter a valid purchase date.
German page forwards to a 404. It gets even worse with firefox, the calendar does not even appear for selecting purchase date with it...
Is this a known problem or am I doing something wrong? Do I have to call to support?
Thanks,
Evren
