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Re: Windows 7 Recovery options

Member Posts: 1 New User

Hi, i am having a similar problem. I have performed a system restore to factory default using my 3 recovery disks, but i keep getting stuck at the same point. The computer would get stuck at the Software installation phase, in would be stuck at the "installing Cleanup', then the computer would just shut off by itself. Once i turn it back on, it would be back at the same place, "installing cleanup". Anyhelp would be appreciated, thanks

Answers

  • ACE Posts: 1,834 Pathfinder

    Hi Malik

     

    Start your PC in Safe Mode. Then click Start & type MSCONFIG, then click on the result.

     

    Click on the "Startup" tab, then look for a program called Alaunchx.exe. Then uncheck the box. Restart your computer, it should boot into Windows normally.

     

    To do your own cleaning, run the Disk Cleanup utility, and click on the "Clean up system files" button in the bottom left of the window.

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