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My a100 is apparently bricked. Only boots to the "Acer" splash screen and then stalls. All efforts to do a factory reset - paper clip, volume up/down, etc... are fruitless. Need advise from Acer, however I cannot pursue further support because Acer will not start a support transaction without the snid# which I no longer have. There is no sticker on the tablet with this info, and the packagings is not available. This tablet is only 9 months old and under warranty .... it ran the ICS update a few months ago and has been fine until it just froze and refused to reboot.