HELP! Acer AOD225E Will not install Windows Update!

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laurincy
laurincy Member Posts: 8 New User

I have tried numerous times to install the service pack 7.1 with no success. I found a document in product support that says the following:

 

"Windows 7 Service Pack 1 will not install properly with certain Intel video drivers.
To resolve the issue, Acer recommends downloading and installing Intel VGA driver 8.15.10.2189 (or newer).
Follow the steps below to locate the drivers for your notebook."

 

I followed the steps and got the following message:

AcerVideoCardUpdateproblem.jpg

 

What can I do? Is it just not possible to update this computer? If so, how do I disable the updates so that I can shut the thing down properly. Thanks in advance for any suggestions!

Laurie

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