Aspire One D255E - battery problem - 98% plugged in not charging

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eds
eds Member Posts: 1 New User

Hi,

 

My Aspire One Ultra-Thin D255E says the battery is full but acts as if the battery is completely dead. Works fine when plugged in, and says there is "98% avilable (plugged in but not charging)", but the moment I unplug it the whole thing dies. Something similar happened last week then seemed to right itself and it has been working fine.

 

Any suggestions? How do I tell if it needs a new battery or is a different problem?

 

Thank you.

 

 

Answers

  • Charitha
    Charitha Member Posts: 131 Enthusiast WiFi Icon
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    Hi,

     

    Please try the below steps carefully. It was helped one of the users before.

     

    1) Remove the power adaptor and Battery.

    2) Press and keep hoalding the power button at least 40 seconds.

    3) Connect the power adaptor without fixing battery.

    4) Power on the laptop .

    5) After logon to the windows, Shout down the laptop.

    6) Fix the battery and connect the power adaptor . Now power on the laptop again.

     

    Please let me know about the feedback.

    If not success will go for another solution if not sucess. 

    All the Best

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