How do i system recover my w500 tab that was refurbished

msnay64
msnay64 Member Posts: 3 New User

How do i system recover my w500 tab that was refurbished and did not come with recovery cds/PARTITION. I Have been given the runaround about this recovery info and no one wants to be responsible and help me. So now I am referred to an acer store  which says I have no options for this product. When I emailed for help it bounces invalid address. I paid alot of money for this thing and I NEED HELP! SN: LERK602047118060BA6500.  I am at wits end!

Best Answer

  • tpaige0991
    tpaige0991 Member Posts: 98 Troubleshooter
    Answer ✓

    They are not on the website, because it is a tablet, if you call -- they can get them for you. 

Answers

  • tpaige0991
    tpaige0991 Member Posts: 98 Troubleshooter

    Call the acer store. The disk are not online, but the agents can sell them to you via phone.

     

    Just provide them with the SN. 800-910-2237. 

     

     

  • msnay64
    msnay64 Member Posts: 3 New User

    I have already tried that. There is a disclaimer which states there are no discs available for items without a drive,  ie tablets.

     

  • tpaige0991
    tpaige0991 Member Posts: 98 Troubleshooter
    Answer ✓

    They are not on the website, because it is a tablet, if you call -- they can get them for you. 

  • msnay64
    msnay64 Member Posts: 3 New User

    Thank you, I will try again

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    I got my recovery disks by calling the tech support line. 1-800-816-2237. All I needed was to give them my SNID number. You might want to try that. They only charged me 19.99+tax. The ground shipping was free for me. You might want to talk to them about it for your area though.

  • cabo1921
    cabo1921 Member Posts: 1 New User
    I need help, I bought a tablet w500 and even came with Windows 8, the previous owner lost the cds and did bkp, the disk is full and continues to plumb the windows old.Mas not want to be excluded. So there is no room on disk to reinstall another version of windows. Can you help me or provide copies of the original program?
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