Webcam not working after Windows 8.1 Upgrade

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tezzatack
tezzatack Member Posts: 1 New User

Hi, I have an Aspire s3-391, my SNID is 33702274820.

 

My webcam was working fine before upgrading to Windows 8.1 but now it says that I need to "connect a device." When I go to my Device Manager, there is no option for "Imaging Device" or whatever. Also, on the acer site, there for my 8.1 64-bit notebook, there is no driver for a webcam...

 

Why is this?! I did not pay for a dysfunctional webcam. Please help me!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    hi...

     

     

    You may try restoring the same webacam drivers and aplication from Acer erecovery management and this should work.

     

    Use the following steps to reinstall a driver or application on your computer:

     

    Press the Windows (Image: icon_Windows8_key.png) key to open the Start screen.
    Type Recovery in the search box.
    Click Acer Recovery Management in the search results.
    NOTE If asked to allow the program to make changes, click Yes.
    Click Reinstall Drivers or Applications.
    On the Contents tab, locate the driver or application you wish to install and click the Install icon.
    Follow the prompts to install the driver or application.
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