5750Z Black Screen

jill
jill Member Posts: 1 New User

Power comes on, can hear motor and see lights but screen stays black

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    Try a power reset on the laptop. Here are the steps.

     

    1) Remove the adapter and battery from the laptop.

    2) Press and hold the power button for 15 seconds.

    3) Then reconnect the battery and plug in the adapter.

    4) Turn the laptop on and check whether it is working.

     

    If not, you may contact the manufacturer for further options.

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