White screen to no screen with Aspire V5-571p 6454

maxmallet
maxmallet Member Posts: 1 New User

I need some help to fix my Aspire V5-571p 6454.

While using the laptop, I noticed the touchscreen wasn't responding as well as it usually would but didn't really do
anything about it.

After an hour of me going on and off on my laptop, the screen turned white (or gray-white) and the computer started
doing a really annoying and loud sound. it sounded like a digital helicopter...

I tried to get the computer to restart or reboot by trying all I could think of but when it would restart it
would go right back to the white screen and annoying sound.

I left it cooling for the night and resumed this morning.

I tried again restarting, same result. I then plugged it with an HDMI into my TV
and to my surprise everything looked perfect from my TV. No error message, nothing! But my laptop still had that problem
so I started looking what it could be. Between trying to update drivers and whatnot I tried to adjust the brightness on the
white screen and, to my surprise, it worked! So I then started to think it may be the video card on my laptop and I did a
really stupid thing : I disabeled the video card! (thats the Intel 4000 thing right?) So now I can't see by connecting another monitor...

Any ideas on how I can fix this mess?

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Max, I think you have two or more problems, which makes the cure more difficult. Here are some possible solutions:

     

    1) It's absolutlely guaranteed to work 10% of the time--unplug your laptop, remove the battery, and hold the Power Button down for sixty seconds. This will discharge all static electricity, refresh your BIOS, and restore your battery's program. Put it all back together and reboot.

     

    2) Open the DVD drive and insert any legal copy of your operating system, and reboot. MAYBE it will take you to a repair menu.

     

    If either method works, run a deep scan with your antivirus system.

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