Disappointed

Childminder
Childminder Member Posts: 1 New User
I received an Acer Aspire One as a reward for months of work above and beyond regular duties & have had nothing but problems with it. Had serious problems with touch sensitivity and now it doesn't work at all. Won't even boot up. Sucky for a product that has maybe 30-40 hours on it.

I have gotten no response back from Acer after multiple requests and it's not like I can return it to a store.

Disappointing product and I suggest you don't purchase this brand.

Answers

  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    That is unfortunate and I'm sorry to hear that you're having problems. According to your IP you're located in the US, we have 2 method of contacting us, Live Chat and Phone. I would suggest using this page for more information.

     

    http://us.acer.com/ac/en/US/content/service-contact

     

    If this is where you're having troubles, please feel free to private message me with your information including your SN, and I'll be glad to look into it further.

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