im new need some help with something

alwaysworkin00
alwaysworkin00 Member Posts: 1 New User

my sister in law has been looked out of her tablet by too many password attempts and we did the rest and when it was done it still had the too many attempts screen on there and dont know what to do next dont think they bought coverage on it its an acer a200 any info in apreciated thanks

 

Answers

  • vvprad
    vvprad Member Posts: 246 Mr. Fixit WiFi Icon

    You may perform a factory data reset on the laptop, that will erase all data and applications from the tablet.

     

    Here are the steps:

     

    1. Power off the tablet.
    2. Press and hold the Volume up button, which is located closest to the rotation lock.

    3. With Volume up button held, press and hold the Powerbutton for 3 seconds then release it. Continue holding the Volume up button.
    4. Once the tablet vibrates, switch the touch screen lock switch on and off repeatedly while still holding the Volume upbutton.
    5. Release the Volume up button and stop switching the touch screen lock switchonce the "Erasing Userdata..." message appears in the upper left corner of the screen.
    6. Once complete the tablet reboots and starts with the OOBE screen, at this point the tablet will have been restored to the factory default settings.
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