Acer Aspire V5 keeps turning on

tess2013
tess2013 Member Posts: 3 New User

Have a new Acer Aspire V5 with Windows 8 and every time I power off it just immediately starts up again...wasting battery and energy!

 

I have turned off the Fast Start option but can't figure out what else to do...

 

Help please!

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome aboard, Tess.I think we can help you, but I have to start with the obvious: exactly how are you turning your laptop off?

  • tess2013
    tess2013 Member Posts: 3 New User
    Thanks!
  • tess2013
    tess2013 Member Posts: 3 New User

    Have used the Acer shutdown button on the desktop, the shutdown button in the Start menu and even just holding down the Power button to shut down manually. Each time it turns off for a second and then restarts.

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome back, Tess. Go into Settings (it's on the Charms Bar on the right side of your screen) Control Panel, Power Options. On the left side, you'll have some choices, and one of them is "Change What the Power Buttons Do." Make sure that your Power Button is set to turn off your computer, not restart it.

     

    If that doesn't work, you might have a hardware problem and need to return your unit while it is still under warranty.

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