Need support for frozen Acer W3 tablet

candymode
candymode Member Posts: 1 New User

I updated my Acer W3 Tablet to MS Win8.1 and after it went through all the updating it is frozen on an alternating screen that says it is updating to the previous version and to the Acer logo. I have left it on for hours but not having any success. Any ideas of what to do? Thank you in advance.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    May only have two possibilities other than sending back:

    1) Reset button (hole next to SD card slot)

    2) Boot from recovery disk (W3 just has one) and restore Windows 8.

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