Black monitor

domesedaIV
domesedaIV Member Posts: 2 New User

My AL22216W LCD monitor flashes to black on boot-up and stays black at the Windows splash page. There is nothing in the manual that  deals with this problem. I tried the monitor on my Acer desktop and on my Dell desktop. I've tried shutting down, shutting down and disconnecting, but nothing. Is there some to correct this problem.

Answers

  • JC_1234
    JC_1234 Member Posts: 198 Troubleshooter

    A couple questions for you, if you please:

     

    Does the power light show green or amber?

    How are you connecting the monitor to the desktop(s)?

    Does it flash a message that says input out of range or input not supported?

  • domesedaIV
    domesedaIV Member Posts: 2 New User

    1. The power light shows green

    2. I am connecting through the VGA port

    3. There are no messages

    I want to thank you for responding. As I said. There is a brief view of the Windows boot up screen, and the blue screen before the splash screen then everything is black.

  • Tabbiekatz
    Tabbiekatz Member Posts: 760 Mr. Fixit WiFi Icon

    You said that you get a blue screen? Is there any writting on the blue screen?

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