HELP!!!!!ethernet problem

luckyai
luckyai Member Posts: 2 New User

I am using Aspire V5 571 P and I bought it like couple of months ago. My internet was working fine before but now it doesn't detect the ethernet cable. It says that the cable is not connected even when it is connected. The wifi is working fine though. 

Please help me.

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    The good news is that this is probably a simple problem to solve: you need to buy a new ethernet cable, and it won't cost much.

     

    I doubt that it's a virus, but you can run a deep scan with your anti-virus. And did you add any software or make any changes just before this happened? If so, you can try using a System Restore Point.

  • luckyai
    luckyai Member Posts: 2 New User

    I just bought the cable recently and I tried using the same cable in one of my flatmate's laptop and it was working fine. Sometimes when I take the cable out and connect it again  it works for like a minute and then it stops working. I dont think I have added any new software recently. I guess I will run a deep scan and see if there's any virus or something.

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