Keyboard keys not registering :s

fayedfarrukh
fayedfarrukh Member Posts: 2 New User
hi there, I've recently purchased the Acer S7-391 ultrabook from PC world. I plugged in the AC adapter and switched the laptop on to begin the setup process. The setup was asking me to enter a PC name, and I noticed none of the keyboard keys, except the spacebar and enter key, where registering. The keyboard backlight was working fine and there doesn't seem to be some sort of keyboard 'lock'. I managed to enter a name using the touchscreen keyboard, however the onscreen keyboard only registered when in caps lock! If anyone is aware of the this issue, I will be very grateful for any guidance provided. Seems like a very unusual problem, may have to get it replaced at PC world. Thanks.

Answers

  • fayedfarrukh
    fayedfarrukh Member Posts: 2 New User
    OK fixed it! I pressed every single key one by one and it eventually worked! There must be some sort of key 'lock' that I still haven't spotted! oh well...
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