Back up issues

justinjmartin72
justinjmartin72 Member Posts: 2 New User

Hi. I'm in serious trouble. I am having problems with my acer aspire e1-571. I can neither restore it to factory conditions, nor even make another restore disc. When I try to make a recover disk the box where it allows me to tick copy from recovery partition is not accessible. I have tried restoring to previos but it won't let me do that. I should add that the recovery partition I had was lost. Any help would be appreciated.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The only way to 'lose' the recovery partition would be for someone to remove it.

     

    Please contact technical support in your region for further assistance with recovery options.
    Acer Service and Support

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