plugged in not charging

dgelnett
dgelnett Member Posts: 1 New User

Aspire 5534 stopped charging battery.  Purchased new battery - same issue.  Displays "plugged in not charging" message and I've researched the Internet.  Many people have "fixes" but none have worked - even the ones that say "100% fixes issue".  Is it more of an issue with the adapter?  I believe our original charger was damaged so I purchased a new one but it is a replacement, not Acer original equipment. 

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Its best to take the machine to the Acer repair centre for diagnosis. This fault is caused mainly by the battery, charger or mainboard (which is very rare for this type of error message)

     

    Regards,

    Freeza

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