A501 - Does not recognise Sim and 3G not working

Alfanatic
Alfanatic Member Posts: 2 New User

Iv'e had my A501 sincw Septwmber 2011 without any hassle at all - until a week ago. I started getting the message "Sim card removed or inserted, Tablet will restart" The 3G modem however still worked.

The tablet then began to reboot irratically, without getting the message - to the point now, where it no longer sees the Sim and the 3G modem does not work. whilst thw rzt of the tablet still works fine, not having the 3G functionality rendours the tablet useless to me. I have tried a factory default, but no change to the situation.

I have  used the Sim in another deviseand it still works. I also tried another Sim in the tablet, but still have the same issue.

Any ideas as to how I can resolvethis issue? I'm running Android ver 4.0.3

Llewellyn

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    It sounds like you are having a hardware issue that would need to be addressed through service.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

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