Windows 8.1 Install lost Acer Backup/recovery utilities

Alpine
Alpine Member Posts: 9

Tinkerer

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    You will need to restore the system to factory defaults, then upgrade from the Windows Store.

     

    Please review this article:
    Reloading your Acer Computer

     

     

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    (groan) Alpine, you aren't going to like this.

     

    Windows 8.1 is a complete operating system, not an upgrade. Microsoft calls it an upgrade for tax purposes. Depending on how you installed it, you might have deleted your recovery files. You also deleted your Acer drivers.

     

    But all is not lost. Were you using Windows 8 before you upgraded? Then get the drivers for your laptop from the Acer site and PROBABLY they will work well with Windows 8.1.

     

     

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