Acer aspire one Happy windows 7 starter

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sidderss007
sidderss007 Member Posts: 1 New User

Hiya peeps, my daughter reset the above named netbook to factory settings. All was going to plan until she turned it on and now we get the start screen saying "Administrator" and the word Locked underneath that. No matter where we click it always says " computer locked please see administrator"

 

Very fast and hopefully not vague but anyone any ideas ????

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  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    hi...

     

    The administrator account on your computer is locked on your computer.

    The only option is to rest your computer to factory settings from the hard disk partition and this would erase all data stored on your computer.

    Use the following steps to start the system recovery:

    1. Restart the computer.
    2. When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
    3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
    4. After the Acer eRecovery Management application has loaded, select your restore type.
    5. Read the notice, and then click Next when you are ready.
    6. Click Next to begin the restore process. The restore can take anywhere from 10 minutes up to an hour.
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