my harddisk is lock

corey
corey Member Posts: 1 New User

I have a acer aspire one KAV60 and my harddisk is lock ..i dont know what my 12 year old son did to it ....he been playing fix it man with all my computers ...this acer was put away for a while now and when i ask him for it, he doesnt remember the password so this is what i get ... Please help me ...

 

 

Corey

 

[edited for privacy]

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    Password is a security feature and therefore can only be removed by Acer. You can take it to your local Acer Repair Centre. They will also need the Proof of purchase for security reasons. Also note that Acer will charge you for a hard drive password removal as this is user error.

     

    Regards,

    Freeza

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