Disk error

rckinaz
rckinaz Member Posts: 1 New User

I just wanted to say how poor your service is. I am getting a disk read error and have only had the laptop ONE YEAR and find out via chat the only way to talk is chat or phone and it will csot $249 + taxes to repair.  Give me a break.  What a crappy product if you can't even call somone and it breaks after one year.  Let me tell everyone I know via Facebook, Twitter NOT TO EVERY buy an ACER.

Answers

  • finlux
    finlux ACE Posts: 1,834 Pathfinder

    Hello rckinaz

     

    It sounds like your hard drive is at fault.

     

    Whilst I feel your frustration, Acer products are not bad products, and any item can fail at any time, which is why you get a warranty and the option of buying an extended warranty.

     

    I wholeheartedly agree though, that $249 + taxes, is hell of a lot to repair! I'm sure if you took your laptop to a local store it can be repaired for a whole lot less. Even if you're not hugely technical, you can buy a replacement hard drive & reinstall Windows from your recovery disks for a fraction of the amount.

     

    I wish you the best and hope you can get this problem sorted out ASAP Smiley Happy

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