Z5771 Windows TouchPortal

hinbro
hinbro Member Posts: 2 New User

I have Aspire Z5771 on Windows 7X68. After upgrading to Windows 8, all Touch Portal relaed programmes seem to stop working at Windows login (error message: TouchPortalV3 has stopped working. Event Name: Appcrash. There are several programmes with this same message including: Dolby Profile Selector, Wedget Windows, Clear.fi Client. as well as all programme of Microsoft Touch Pack). Click Online solution on the message leads to checking then nothing happen. I thought maybe versions of these programmes not fit with Windows 8, but there is no way to update them, because the same error message happens to Acer Updater when I try to open it. At the moment, TouchPortal disappear from the screen. TouchPortal, YouCam, Clear.fit, are not respond to clicking to open.

 

Anyone care to help? Many thanks.

 

Alex

Answers

  • Travis-Acer
    Travis-Acer Acer Crew Posts: 681 Acer Crew

    Did you use Acer's Upgrade Assistant when upgrading your computer to Windows 8?

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