loss of WI FI

kiershay
kiershay Member Posts: 1 New User

Hello, I changed my broadband provider from plusnet to talktalk on Thursday and I cant get wireless internet although it had  been working  before the change over.I could get the wifi set on my phone ok

I went to my sons and I can connect to his wi fi

I have an Acer aspire 5735Z.

Hope you can help with this problem.

 

 

 

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Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you can connect with the system to another WiFi router or access point, it is not the system, but the router/access point.  It is a configuration issue.

     

    You may wish to describe any hardware changes or software changes that occurred.

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