microsoft word starter 2010 broken

strommj

The other day My microsoft word starter wouldn't open/ was unresponsive when i try to open it.  I asked about this with microsoft, and they said I should ask the original munufacturer (acer in this case).  I have tried "changing" and "uninstalling" it and it gives an error message.  Also when I try to open word documents, they are also unresponsive.

 

I am unsure what to do and I need that starter program up and working for school.

Sharanji

hi....

 

Microsoft Office Starter 2010 gives home users who are buying preloaded PCs the ability to perform the most common and basic productivity tasks right out of the box.

 

Office Starter consists of Microsoft Word Starter 2010 and Microsoft Excel Starter 2010 only, reduced functionality versions of Microsoft Word and Excel with advertising.

 

If you have created a restore point, you would have the option to restore your computer to a previous date microsoft starter was working fine.

Open System Restore by clicking the Start button . In the search box, type System Restore, and then, in the list of results, click System Restore.

 

The other option ia to backup your personal data and  restore your computer to factory settings.

Use the following steps to start the system recovery:

1. Restart the computer.
2. When the Acer logo appears on the screen, press the left Alt, and the F10 keys.
3. If you are prompted with a Microsoft Windows boot screen, press the Enter key.
4. After the Acer eRecovery Management application has loaded, select your restore type.
5. Read the notice, and then click Next when you are ready.
6. Click Next to begin the restore process.

 

strommj

-Message deleted-

padgett

Otherwise the original setup files for office should be in a directory C:\OEM. But I am suprised that REINSTALL did not work.