update 24 stuck

jimcowart
jimcowart Member Posts: 1 New User

Hi! I have an Aspire M5-481PT.  Last night I needed to reboot it, and it said to keep PC plugged in until updates were installed.  So the updates installed until update 24.  It is now nearly 24 hours later and I have the message (which has been on my screen since I tried to reboot last night) saying "Keep your PC plugged in until this is done. Installing update 24 of 24..." What can I do?  I have tried the escape button, turning off the PC, doing Ctrl Alt Delete, nothing is working and on the message plays. What do I do?

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If these are Windows Updates it may be advisable to hold the power button down and power the system off.

     

    Attempt to reboot the system.

     

    We're going to need a lot more information about what occurs at this point, so please let us know.

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