A701 failed update to JB via OTA update

Question

Hai, I have some issue here. My a701 tablet receive OTA update notice, but when the image download has been finished and i tried to install, its just stuck on acer logo with 'booting recovery image kernel' after restarting.

i have tried 4 times this OTA update but the problem still appear. i have to restart my tablet and found the update was failed.

my current tablet info

android version: 4.0.4

baseband version: 11.810.09.22.00

kernel version: 2.6.39.4+

image version: Acer_AV043_A701_RV08RC01_WW_GEN1

and the image update: Acer_A701_AV051.RV03RC02_WW_GEN1

please anyone help me, i cant go to Acer service centre because my work always until late night.

thanks before

tafantastica · Answer

Hi there,

my question does not relate directly to your issue, sorry about that.

For my work I need to know what image version is... and another term "image P/N". Any help will be greatly appreciated.

Thanks a lot!

c_a_yusup · Answer

I just used less than 1gb in my internal storage. so storage is not a problem i think

billsey · Answer

Any chance you are running out of space during the install?

Swift Series Intel^® Evo™

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Acer Corner

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Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™