Windows Store not working

GabarAung
GabarAung Member Posts: 7 New User

no apps from windows store. it was ok up to yesterday. today i got an unseen notification, that said "something happened and your purchase cannot be completed". why? how should i solve this prblm?

Answers

  • Vince53
    Vince53 Member Posts: 805 Practitioner WiFi Icon

    Welcome aboard, Gabar. Although this is a Microsoft problem, we'll still try to help.

     

    There are several causes of this problem, and having two computers logged onto the same Microsoft account is a major one. A problem with PayPal is another. If two problems exist, you are automatically rejected.

     

    Some people have solved the problem by changing their payment method. Others have simply used their other computer. Believe it or not, if the time on your computer is wrong, it will cause a problem. Some people solved the problem by re-booting. And I would also recommend a deep scan with your anti-virus. Malwarebytes does not clash with WIndows Defender, so I would recommend their free program for a deep scan.

This discussion has been closed.