trouble with factory reset

shants11
shants11 Member Posts: 2 New User

This is an Acer Iconia Tab A200.  I plug in a usb keyboard and boot into Android system recovery utility.  I select "wipe data/factory reset" and all it does is wipe the data and doesn't restore it to factory.  On reboot I keep getting the message, "Encryption unusccessful...bla bla bla"

 

From the recovery utility, if I select "apply update from external storage" I get the error: 

E: unknown volume for path [/sdcard]

E: error opening /sdcard: No such file or directory

E: unknown volume for path [/sdcard]

 

 

When I pull the microSD card out and plug it into my desktop computer everything looks fine.  It's got all the original files on it and it's formatted with fat32. 

 

Answers

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