Acer Touch Application Suite

rjayorr
rjayorr Member Posts: 6 New User

Hi All,

I recently performed a full factory reset on my W510 and need the acer touch application suite program to get the Acer Ring back. I know I have downloaded it before from the acer support site, but I can't find it anywhere. Does anyone know why it is not available? Or why I can't find the version for Windows 8?

 

Thanks,

Robert

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Acer Ring should be on the fully recovered system, as it shipped from factory.

     

    Acer Ring is not available as a seperate download, only as part of a preloaded system.

     

    In Windows 8, you should be able to search for "AcerRing" to see if it is installed.

    Or, you can use the 5 finger "ring" touch to launch the application.

  • rjayorr
    rjayorr Member Posts: 6 New User
    Hi Tommy,
    Thanks for the reply. I am almost positive I was able to download the Touch Application Suite when I first purchased my tablet, due to some issues with firmware and the Acer Ring program. I have looked all over Windows after the factory reset, and Acer Ring is nowhere to be found. Some of the other Acer programs made it though. Any other ideas?

    Thank you,
    Robert
  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If the system shipped with Acer Ring, it should be restored to the system after the factory reload.

     

    If that is not occuring, I'm afraid there's little more that I could do from here, other than forward you to a local Acer service center.

  • rjayorr
    rjayorr Member Posts: 6 New User

    Thanks anyway, but I was able to get the WTTouchApplicationSuite file from a friends W510. Still strange I cannot download from Acer Driver and Software support.

     

    If anyone runs into the same problem as me, PM me and I will send it to you via ftp or wetransfer.com (254 MB file).

     

    Cheers,

    Robert

  • bullsharkz
    bullsharkz Member Posts: 1 New User

    thanks @ rjayorr for sending the file.

    Seems not to be working using windows 8.1 on the w700 though. The application is running but the five finger touch does nothing.
     Does yours work?
  • rjayorr
    rjayorr Member Posts: 6 New User

    You're welcome bullsharkz.

     

    Acer Ring works on my W510 after the 8.1 update, but it is very slow to respond. Sometimes I have to touch the screen twice after waiting a few seconds after the first touch.

     

    I've found out that after the update, my video driver keeps crashing after I wake my tablet up. It could be related to the issues with the Acer Ring application, so that's my main focus right now. (I did try the software update from Acer Support already)

     

    Robert

  • sheitan84
    sheitan84 Member Posts: 1 New User

    hi there, i would despereately need this file, could you send it to me rajjor please?? thanks!

  • veryounique
    veryounique Member Posts: 4 New User

    Hi there Robert,

    I was wondering if you could help me get the acer ring to work on my W510.

    Thanks very much  :-)

     

  • Denisi007
    Denisi007 Member Posts: 1 New User

    Hi there, Could you be a lad and send me the App Suite? Thanks

  • rjayorr
    rjayorr Member Posts: 6 New User

    Sure. Shoot me your email address and I will send it to you via wetransfer.com.

  • Ferry
    Ferry Member Posts: 1 New User

    hi there, i realy need this file, could you send it to me rajjor ?

  • ilanshahaf
    ilanshahaf Member Posts: 1 New User

    hi

    i have an Acer aspire switch 10 and after i install the windows 10, the touch screen doesn't work. can you send me the file you wrote about (the touch application suite)?

    thanks

     

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