Hard drive failure

lis60
lis60 Member Posts: 1 New User
My aspire 5v 571p is 6weeks old and just started freezing all scans fail after they are only half finished staples has said MAYBE a hard drive issue looks like they have always have this problem should I go thru Sysples or acer for replacement

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If it will boot I would open file explorer, highlight the C: drive and right click on it. Select "properties", "tools", and under "Error checking" select "check now". Check the box marked "Scan for...bad sectors" and let it kerchunk for quite a while (may get a message that you need to reboot first). When done there will be an error log of what it found.

  • n2gc
    n2gc Member Posts: 104 Troubleshooter

    6 weeks ? I'd take it back from where I bought and exchange for a new one.

This discussion has been closed.