acer extensa 5420 wont stay on

chaveliters
chaveliters Member Posts: 2 New User

my extensa 5420 won't stay on, it loads window and shuts off

Answers

  • Luis_Finlay
    Luis_Finlay Member Posts: 11 New User

    Hi!

    Maybe your Laptop is overheating and it shuts down for security of the motherboard. You should buy some air duster and clean the air vent(cooling system).

     

    Also it may need to re-apply some thermal paste to some Motherboard components, But you have to disassembly all. Ask for service if you don't want to do the job :3

  • chaveliters
    chaveliters Member Posts: 2 New User

    I've cleaned the fan and it's still shutting off, can you explain to me in detail where the thermal paste would be applied to on the motherboard?  I'am making sense? In other words I don't have the means of paying to get it serviced, therefore, I need to fix it myself and to top it off I am not computer savvy.

     

    Thank you.

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