Aspire M9385 and no signal to monitor message.

Smokey19257

I bought a new Aspire M9385 desktop for our local scout group. I took it home and loaded some programs on it using my own monitor and everything was fine.

I then took it down to the scout hall and plugged it into their monitor. It loaded up and worked fine and then kept dropping out and saying "NO Signal"

So I took my monitor down, plugged it in and away it went. It worked fine on this for about 2 days then the monitor just dropped out and this time it said "Power saving Mode". We swapped cables over in case that was the problem but nothing worked.

Another Computer savvy leader connected it to his monitor and it worked fine. Had to be a monitor problem so we purchased a new one and a new cable.  Guess what? Yes, that too says no signal.

 

Not sure where to go from here except back to the store as it is still under warranty. Any advice would be appreciated.

 

Smokey19257

Addition to the above. It is running windows 8 which I have the latest udates for. I have also updated the video card driver. I was able to do this by plugging in a very old monitor - don't know what you call them but the big old box type.

The computer works fine on that.