laptop shuts down

loksch
loksch Member Posts: 2 New User

Our laptop shuts itself down without notice - several times per day. Ha s anyone else experienced this? I have also tried to download from the Acer Drivers ....problems occurred when some did not load and others created havoc. Needed to do a System restore inorder to get back to normal.

Thanks for input.

loksch

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day loksch

     

    Which model machine are you running and which OS are you running as well?

    Do a bios update to the latest bios version of your machine.

    Does your machine by any chance get hot?

    Try to clean the fan as dust may accumulate over time thus cause the fan to spin at abnormal speed.

    Run a full virus, spyware and mailware scan.

    Run a HDD and memory test using programs such as seatools and Memtest.

    Backup your data and run a full system reload to factory settings

     

    Regards,

    Freeza

This discussion has been closed.