Acer A100 Unresponsive Touch Screen HELP!

dylanblum
dylanblum Member Posts: 2 New User

how do i get serial # when the screen will not light up ?  and none anywhere on the unit ? thanks, dave

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
  • dylanblum
    dylanblum Member Posts: 2 New User

    i looked at the post you sent a link to, none of these helped, there is no sticker inside the sd cover ? unit will not come on ! i just want to get this thing fixed ! with out that # you can not get any help from Acer. so frustrated now ! any help would be great ! thanks, dave

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Unfortunately, there are only a couple of ways to get the SNID for the A100.

     

    First is the number printed inside the SD card cover.  Every unit we have produced contains that number.

     

    The second way is within the operating syste, which does not help if you have an inoperable system.

     

    Yes, we need the serial number of the system in order to assist you. 

    Without the serial number, we have no way of identifying the system.

     

    The final place you may be able to locate the serial number or SNID would be on the box the system shipped in.

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