AMD 7350 Card Driver issue: I Cant seem to find the correct driver needed for OpenGL

Grendlee
Grendlee Member Posts: 4 New User

Operating System: Windows 8 64-bit (6.2, Build 9200) (9200.win8_gdr.130531-1504)

           Language: English (Regional Setting: English)

System Manufacturer: Acer

       System Model: Aspire M3420

               BIOS: P11-A4

          Processor: AMD A10-5700 APU with Radeon(tm) HD Graphics    (4 CPUs), ~3.4GHz

 

Card name: AMD Radeon HD 7300 Series (Microsoft Corporation - WDDM v1.20)

       Manufacturer: Advanced Micro Devices, Inc.

 

 

I have already tried deleting a re installing AMd Catalyst Controler. HELP NEEDED

Best Answer

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓

    I have requested additional information regarding the drivers available for this system and video card.

    As soon as I have that information, I will update this post.

Answers

  • Grendlee
    Grendlee Member Posts: 4 New User

    Also even though I bought the computer 1 month ago, is there way for me to get a refund on this computer or atleast a replacment? There have been many issues and this computer does not suite me needs as it stated it would. Its just becoming more and more of a hassle. I contacted the store that I bought a 2 year FULL warrenty(Staples) for and they said I was not in the 15 day return policy and they also said to contact ACER. I feel like I've wasted my money on this investement, is there any way you could help me? 

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    Can you please explain more fully what is occuring? 

     

    What are you attempting to do and what error are you seeing?

  • Grendlee
    Grendlee Member Posts: 4 New User

     

    The 7350 is an OEM-only card.  Because of this, the only source for drivers will be from Acer. AMD obviously will not be able to provide any drivers from their site, so im asking for driver help from Acer for your 7350 card.

    The driver that I currently have in use is a generic Windows driver, it won't offer any OpenGL support at all. Are there any drivers from Acer would give the OpenGL 4.1 support that I'm looking for? Or do I have to sell this computer

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓

    I have requested additional information regarding the drivers available for this system and video card.

    As soon as I have that information, I will update this post.

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    The information that I have been provided indicates that the HD7350 supports OpenGL 3.2 only.

This discussion has been closed.