A set of keys on my keyboard only work intermittently

stefanbjo

Hi all,

 

Good to be apart of this community.

 

I have an Acer Aspire V3-771G

 

Recently the following set of keys started to work only intermittently: 

 

3,4,e,d,c

 

They either all work or none. At first I thought this was a problem with dirt and I had to clean my notebook, but since they all work or they all don't work, this might be a software problem? Or a single ciruit communicates with these five keys and a wire is partially ruptured?

 

I am not sure. I chatted with someone on Acer support and they waned me to blow compressed air into the laptop. The other option is to send the notebook to Texas for repair for 7-10 days, which is not acceptable. I need to have constant access to my notebook.

 

Anyone recognize the problem and know of a solution?

Tommy-Acer

If cleaning the area does not alleviate the condition, a keyboard problem of this sort is usually hardware related.

There is not a software fix.  The solution would be to send the system for examination and repair.  It could be the keyboard, a cable, or the connection to the mainboard.