Acer Aspire E1 531 'disk read error'

Romeowfc
Romeowfc Member Posts: 1 New User

Hello 

I was wondering if anyone has ever come across this issue, i turn the computer on it says disk read error then ask you to hit ctrl alt del...I cant get safe mode to come up, when I enter eRecovery, there are 3 options to choose from, but the only option i can select is EXIT, I wouldnt mind hearing back from any & everyone who think they can help.

thank you

 

Answers

  • Inspiration101
    Inspiration101 Member Posts: 185 Mr. Fixit WiFi Icon

    Hi Romeowfc,

     

    Sounds like your HDD has failed.  I have seen this many times.  Even if you do reload a fresh operating system on to it then it won't be long before it fails again.

     

    Sorry to be the bearer of bad news, if it is still under warranty then phone Acer.

     

    Good luck !

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