Hello,
Recently I had a problem with my Acer travel mate laptop where chariging port seems to have slipped inside and hence I could not charge my laptop. So I thought of calling the customer care number 1800*******, it goes to automated voice and asks for SNID/serial number. BUt sadly it is not recognizing either of them, I probably have tried 40-50 times. I tried entering my SNID and serial number in website, even there it is not recognizing. I bought this laptop in India, when I called Indian customer care they do recognize this laptop and said it has warranty until June 2014 and it is international warranty. I am in USA now and US customer center seem to not to recognize the number. Is there any way to talk to US customer folks ? I am tired of talking to automated voice and it saying sorry it did recognize.
Really acer sucks. Its been very frustrating, I am struggling just to talk to acer customer care people even after paying money for there extended warranty.
Regards,
Pavan
[edited to comply with guidelines]