On Friday, August 8th, I purchased my Acer Apsire V5-122P netbook at my local WalMart. On the display, a fancy eye-catching sign was taped on the lid, saying "Get a free Microsoft Office 2013 Program with the purchase of an ACER Aspire touchscreen!", or something to that effect. I get home, open the box with flourish, all excited about playing with my new shiny toy. As I'm going through all the packaging and paperwork, I notice that I don't have anything that even mentions getting the program. I call the electronics manager, and after about 30 minutes of being put on hold, she tells me I have to register my product, and I might get a key. When I told her I registered it, and did not recieve a key, she got huffy with me, and preceeded to tell me that if I was unhappy with my product, that I could bring it back within 30 days of purchase, yada yada yada.
I have searched the internet everywhere for this deal, and I can't seem to find anything on this! I have also tried to bring up the program on my computer, but it's telling me I have to enter a product registration key (which obviously I don't have) or buy the program. I have no problem buying the program, but I would rather not spend $200 after buying this computer for $400 when I was promised a free program!
If anyone could please help me, or at least point me in the right direction, I would appreciate it. I have a thing with calling customer service lines, and if I have to, I will. I just want my free program I was promised!
