Problem with Acer ePower Tray

razorbak92
razorbak92 Member Posts: 1 New User

Hello Acer Community,

 

I've got a problem. I recently brought my laptop to the assistance center due to problem with the video graphic card. But after I take it, without the power source attached to the plug, my laptop won't turn on.

 

I already tried to downlaod the hotfix updater from here following other topic with the same problem: http://global-download.acer.com/SupportFiles/Files/LiveUpdater/Page/ALUFix.aspx, but it won't work.

 

My computer: Acer Aspire 5755G

 

Any soluction? Please, help me. Is this a driver or a software problem?

 

Thanks.

 

Regards,

razorbak92.

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    If you are having an issue after service, you need to contact the service center so that the issue can be corrected.

     

    You should not be having power issues after service.

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