Aspire One restore error OX45d

peacekeeper
peacekeeper Member Posts: 1 New User
I used the restore to factory settings on my Acer Aspire one and I get this error:

Restore failed:  error code 0x45d. (WIM Apply Image cannot apply image: The request could not be preformed because of and I/O device error.

Can this be fixed or should I just scrape this computer for a new one. Thanks

Best Answer

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓

    Sounds like you may have a hard drive problem.

     

    Yes, it can be fixed.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon
    Answer ✓

    Sounds like you may have a hard drive problem.

     

    Yes, it can be fixed.

     

    We would suggest contacting technical support in your region for further assistance with this issue.
    Acer Service and Support

  • jackb
    jackb Member Posts: 1 New User

    I tried to restore to original setting and am getting an 0xc00000f status. The page says to insert windows installation disc. I do not have this disc.

  • paullazorko
    paullazorko Member Posts: 2 New User

    I recently purchased the erecovery disks for an Aspire5733 from Acer, but towards the end of recovery, got the error message that the image couln't be applied (I/O error). I've read that this could be an indication that the HD is failing. Setup (F2) on this laptop does'nt have a diagnostic option - is there any other way to verify the HD?  Also read elsewhere that these recovery disks need files from the original HD in order to be used. If failing, can I replace the HD and still use the recovery disks I bought?

    Thanks for any help.

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