Forgot password

Jason
Jason Member Posts: 1 New User

I have forgot my password, for a 5810TZ-4775

 

how do I reset my password, if I can't get into the cocomputor , thanks 

Answers

  • freeza
    freeza Member Posts: 1,316 Skilled Practitioner WiFi Icon

    Good day

     

    You have to go through a painful process of reloading the machine to factory settings. The process to run a reload is as below:

     

    • Plug in the AC adapter and battery.
    • Turn the system on
    • Immediately, press ALT on the keyboard and start tapping F10. Continue holding ALT and tapping F10 as the unit boots up.
    • A screen stating "Starting Acer Erecovery" should appear. (Release ALT and stop tapping F10 at this point)
    • There will be 3 options: 1. Restore system to factory default 2. Restore system from user backup 3. Exit

    Regards,

    Freeza

     

     

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