Monitor intermittently not waking up with computer

donaldfleming
donaldfleming Member Posts: 1 New User

I recently purchased a Dell Inspiron 660 desktop and an Acer monitor (V273HL0bmid).

 

Intermittently, after some time of inactivity my computer automatically goes into sleep mode (the On Button goes yellow). Prior to the computer going to sleep, the monitor goes to sleep as well.

 

When I intend to use the computer again, I press the sleep key and it wakes up (the 'On Button' goes white). Unfortunately, the monitor doesn't wake up; even when I move the mouse around.

 

In an effort to get the monitor back on, I turn the it off and then turn it back on. At this point, the Acer logo appears on the screen and then a 'No Signal' notice appears. This is despite the computer being awake.

 

The only way to get the monitor to go back on is to turn off the computer by pressing down on the start button for several seconds. I then switch the monitor back on using its 'On Button'. 

 

My instincts tell me that turning the computer off in the above manner on a regular basis in order to restart the monitor could potentially damage my computer and that the monitor (which is under guarantee) has a defect. On this basis, I would be inclined to return the monitor.

 

From the information supplied, in your opinion, are my instincts correct or is there a solution?

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